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Inside Sales Coordinator


Primary Responsibilities

Sales and Project Management

  • Work effectively with territory lighting sales representatives to increase sales through their customer connections, while serving as the key contact for assigned agencies.
  • Collaborate on annual goals and objectives for the agencies and communicate progress on an on-going basis
  • Support sales by following up on large quotes, tracking order activity, sales leads and solidify orders.
  • Manage all international quotes and project requests
  • Help create and maintain rep synergy that correlates with Structura's Core Values
  • Specification support for the design engineering staff and project managers
  • Identify potential new agencies within the assigned territory as required
  • Establish new opportunities through existing and new customers, or by targeting new markets
  • Create mutually beneficial relationships with key influencers in each market
  • Maintaining favorable relations with customers while achieving the highest level of customer satisfaction with products and/or services. This includes anticipating and addressing customer/project concerns and ensuring customer satisfaction with appropriate resolution
  • Work closely with the National Sales Manager and project managers to effectively and efficiently support Structura agencies, including collaborating with Structura Quotations and Engineering for quoting and quote follow-up, project management, ordering and on-time delivery, product customization and follow-ups as needed.
  • Provide updates to the design community on an ongoing basis and keep up to date on all new products, including but not limited to competitive offerings.
  • Perform other duties as assigned

Industry Events

  • Opportunities to attend industry events (IES, IALD, ALA, etc.), regional trade shows, agency events and other marketing-based efforts will be offered when appropriate from time to time
  • Facilitate shipping of trade show booth, samples and promotional items for shows


  • Effectively manage administrative duties such as call reports, expense report and assigned projects
  • Participate in weekly staff meetings, monthly sales meetings and other events at Structura
  • Participate in the annual sales forecast/budget process for your assigned territory

Job Requirements

  • Minimum of 2 years of sales experience in the lighting industry, exterior market products a plus 
  • Maintaining key relationships with lighting agencies, designers and other specifiers in assigned markets
  • Experience in industry trade shows and events is a plus
  • Able to travel some of the time (15%) and as required by management


  • Possessing strong communication, presentation and organizational skills within various settings and work environments
  • Experience working with the designing Keynote presentations is a plus; the position may require giving presentations to a large group
  • Working as a team player and be willing to offer suggestions for product development or improvement
  • Enjoy working in a collaborative, entrepreneurial environment and engaging team members throughout the organization (Sales, Marketing, Manufacturing and Design) to accomplish communicated company goals and objectives 
  • Identifying customer needs and addressing their interests with appropriate product offerings.
  • Problem-solving, make sounds business decisions while recognizing potentially unforeseen difficulties and taking the necessary steps to address them appropriately
  • Successfully communicating the technology behind the development of Structura products.
  • Working with a high degree of accuracy under pressure and within set time frames.
  • Handling confidential and priviledged information in a professional manner.
  • Holding a background in lighting or architecture is a plus.





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