Care & Maintenance
Structura’s Accoya® wood is more durable than most tropical woods. Because of this durability, we provide a 25/50 year warranty* from rot and decay, even when the wood is unfinished. Accoya is also 70-80% more dimensionally stable than other woods, but over time, natural checking (small fissures along the grain) may occur. This will not affect the overall structural integrity of the product. Finish is aesthetic only, and is not required for wood protection. Due to Accoya’s high dimensional stability, factory supplied finishes on Structura’s products require less frequent maintenance than other wood products while lasting up to three times longer.
Wood maintenance (every 6-8 years)
To maintain the finish on Accoya wood, wash the surface with a biodegradable wood surface cleaner to remove dirt and oil. Rinse well and allow the wood to dry. With a light-duty grade 3M Scotch-Brite® pad, lightly scuff the surface, taking care to not wear into the stain. Apply a maintenance coat of a water-based high solid varnish for exterior use with a brush or roller. Contact Structura for a specific finish for your product.
Wood restoration (every 15-20 years)
After 15 to 20 years, some restoration beyond simple maintenance may be required for your product. We recommend repairing and sanding the entire surface of the product, and applying a new coat of stain and clear coat protection by brushing or spraying. Contact Structura for a specific finish for your product.
Graffiti on finished wood surface can be lightly sanded using 120 then 180 grit sandpaper, sanding with the grain. Reapply stain and finish as described under the maintenance procedure.
Notches and deep scratches
Clean surface with a damp cloth and lightly sand using 120 then 180 grit sandpaper, sanding with the grain. If the scratch is more than one millimeter deep, wood filler may be required. Sand wood filler before applying stain and clear coat as described under the maintenance procedure.
Powder coated aluminum and stainless steel products require minimal routine maintenance. Clean as needed using a soft cloth, or brush with a mild detergent. High pressure power washing is not recommended.
To clean graffiti from powder coated surfaces, we recommend Hilti So-Safe® Biodegradable MC 800 Light Duty Graffiti Remover. Use according to product instructions. Scrape any loose or flaking material from surface with a putty knife. Ensure the surface being treated is thoroughly dry. Wear safety glasses and neoprene gloves. Using a brush, apply MC 800 at full strength and allow 15 seconds to penetrate. Rinse thoroughly with water.
Maintenance and repair services
Structura offers maintenance plans for your installation to ensure that your products look like new for decades. Structura’s certified field service team will make sure that our installation is inspected, repaired, and refinished using the correct colors and techniques to make your wood finishes look like new.
*Accoya warranty is a pass-through warranty provided by Titan Wood and Accsys Technologies. Warranty covers Accoya wood rot for a period of 50 years above ground and 25 years below ground from the date of purchase. Structura will (at its sole option) either replace or repair any damaged Accoya. Contact Structura for further details.